FIDO, you are the crappiest phone company EVER. Not only can I *NOT* dial 800 #'s from my phone (which has happened before, retarded network issues), but your service number is *MISSING* the option for technical support.
Oh wait, no... you just don't HAVE technical support past 9, even when your network is completely FUBAR
Here's what they've got
Welcome to FIDO
-> Lame unskippable iPhone 4 promo
... we've made changes to our menu,
* Self service
-> 1 Balance/Payments
-> 2 Options/Addons
-> 3 Lost/Stolen phones, store locator
-> 4 Transfer # to fido
1 account balance, make a payment, invoice inquiries
-> 1 balance, make/confirm payment, arrange payment
-> 2 change payment method
-> 3 inquire about invoice
-> 4 inquire about online billing
2 service modifications, account changes, promotions
-> 1 Monthly plan/addons modification
-> 2 Transfer a phone # or activative a new one
-> 3 Rewards/promotions
-> 4 Other modifications
-> 1 Address/phone
-> 2 Voicemail access
-> 3 Other modifications
1 -> REPORT A PROBLEM WITH THE NETWORK
3 order/exchange phone, how to use phone
-> 1 Order a phone or transfer number
-> 2 Exchange phone or accessories
-> 3 Smart phone usage tips
-> 4 All other phones
4 Report a phone lost/stolen, locate a store
-> 1 Report a phone lost/stolen
-> 2 Restore service to a phone
-> 3 Fido store locations
7 (hidden option)
-> 1 Customer service
-> 2 New activation
-> 3 Deactivation requests
-> 4 Credit operations
-> 5 Support on handset, followup on customer order
* -> (hidden option)
Welcome to FIDO ...
1 Monthly subscribers (returns to top)
2 Pre-paid service
1 -> Add money
2 -> Account information/balance
3 -> Wireless services
4 -> Account changes
5 -> (other options)Lost/found handset, transfer account, troubleshoot handset
1 -> Fido rewards
etc